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– The following columns are added to the Patch Management report: – It is now possible to restrict users from creating Incidents from the Support Portal. It applies to the Request, Problem, Change, and Release modules. – The user can now configure the SLA Due by field on the Ticket Details page by enabling the newly introduced “ Allow User to edit Due by” setting. – Support for mapping the user fields with the request fields in the Service Catalog Form is added. – Support for configuring the Outgoing Email Server Rules is added. – Support for displaying the Audit details in the Request Details page of the Support Portal is added. Once uploaded, it will appear on the left-hand side of the Chat window. – Support for uploading a Chat Favicon is added to the Chat page. – The Captcha can now be enabled for the below pages: The image should be in portrait format for better resolution. Product Setup Guide Image: You can change the default “Product Setup Guide” image by selecting the desired one and uploading it.

Support Portal Banner Image: You can change the banner of the Support Portal by selecting the desired image and uploading it.

For example, if you want the Request page to open on clicking the logo, enter its URL here.

Linkback URL: Enter the URL that will open by clicking the Brand logo in the Support and Technician Portal.

By default, it displays “Welcome to Support Portal”.

Greeting Message: You can configure the greeting message for the Support Portal.

– The following four parameters are added to the Branding Details page: – A new “ Work Log Details” column is added to the Task Summary Report. – The following placeholders are added to the Run Webhook Action: It is available for Request, Problem, Change, Release, and Asset modules. – A new action, “ Send an approval reminder to E-mail” is added to the Workflow. – The maximum number of stages that can be added to the Approval Workflow is increased from 5 to 10.

– The Transition Model field can now be made mandatory by enabling the newly added “ Required” option in the Request, Problem, Change, and Release Forms. It is used to add tasks automatically in a particular stage of the selected Service Catalog whenever the configured event takes place. – A new “ Task Stage” field is added to the Add Tasks action of Service Catalog Workflow.

Free Domain Checker 7.7 for iphone download